You Can’t Plan If You Don’t Measure
Information is power, but it is also much more than simply that. It is the first principle of business, and as such, it must form the foundation of all your efforts. Of ...
Sending Your Help Desk to India? You might want to reconsider.
In the 1980′s, outsourcing, “right sizing,” and off-shoring was all the rage, but if you’re currently thinking about locating your Help Desk to India, rethink it. You missed the outsourcing window by at ...
